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Operational Excellence gives founders and early leaders a practical playbook for building the internal systems that support sustainable growth. Startups often rely on hustle and instinct, but scaling requires clarity, structure, and repeatable processes. This course teaches you how to streamline operations, strengthen execution, define roles and responsibilities, and build a healthy operating cadence that keeps the team aligned and accountable. You’ll leave with a clear blueprint for running your organization with greater focus, efficiency, and confidence.

This course is part of our 2026 Subscription Program.

key topics

DESIGNING A HIGH-PERFORMING ORGANIZATION
— Learn how to define roles, clarify priorities, and build the structures that eliminate chaos and improve team execution.

STREAMLINING PROCESSES FOR FOCUS AND EFFICIENCY
— Identify inefficiencies, standardize workflows, and introduce lightweight systems that reduce friction and increase productivity.

BUILDING AN EFFECTIVE OPERATING RHYTHM
— Create a cadence of meetings, metrics, and communication rituals that keep your team aligned, accountable, and moving in the same direction.

TOOLS AND SYSTEMS FOR SCALING OPERATIONS
—Explore founder-friendly tools for project management, documentation, performance tracking, and cross-functional coordination.

STARTS: TBD

LENGTH: TBD

FORMAT: Self-paced + Live Office Hours

OFFICE HOURS: TBD

OFFERED: Once a year

PRICE*
HAE Members $399

Non Members $499

Subscription Eligible

*Does not include transaction fees. No refunds.

2026 Subscription

Who should TAKE THIS COURSE

FOUNDERS with growing teams

Why: To build structure that replaces ad-hoc execution and improves performance.

OPERATIONS & LOGISTICS MANAGERS

Why: To build the management and operational toolkit needed to guide teams, streamline workflows, and drive outcomes.

Founders preparing to scale

Why: To strengthen systems before growth increases complexity.

FEATURES

  • A comprehensive and engaging learning experience, combining pre-recorded sessions, expert presentations, case studies, and interactive group discussions. This immersive program equips you with the knowledge and confidence to navigate complex challenges and propel you toward success.

  • This course emphasizes the power of peer learning through collaborative sessions. Engage fellow entrepreneurs, exchange insights, tackle challenges, and refine strategies in real time. Build a supportive network of like-minded professionals to help you succeed long after the program concludes.

  • This course features expert moderators who bring real-world experience and deep industry insights to the table. You’ll gain valuable perspectives on navigating challenges, seizing opportunities, and achieving success. These sessions provide a unique chance to ask questions and connect with leaders who have excelled in their fields.

  • You’ll gain exclusive access to a dedicated learning portal, where all course resources will be available for 30 days after the program concludes. This extended access allows you to revisit key learnings and content and apply what you've learned at your own pace.

  • Our 60- and 180-day check-ins help you stay accountable, refine your strategy, and ensure your plan is turning into measurable traction.

All subscription purchases are final and non-refundable; please review course details before buying.
To ensure the highest-quality experience, we reserve the right to adjust or substitute courses as needed.